On same line, project owners/managers don't mind bugs as long as their directors happy. Directors don't mind bugs as long as Sr Directors are happy and chain goes on...

Truth is nobody cares for customer...

In software industry, cost of bug is mostly nothing compared to other industries like construction. Products are not always life-crucial. One person with laptop can build you product. In this context, engineering itself is secondary. Decisions are made on hype, not on reasoning.

Which would be acceptable if they accepted the blame when customers stop buying and the money stops rolling.

But no, obviously not. Obviously it's bad engineering then.