Canon's cloud platform has lost users' files and can't restore them

Re:Canon's cloud platform has lost users' files and can't re... by rsync on Tuesday August 18, 2020 @01:51PM (#24201813)

"Do any cloud providers create backups on top of replication though?"

We do.[1]

For exactly 1.75x our normal pricing, we will replicate your entire account, nightly, to a geo-redundant site which is not open for normal customer use (and, therefore, has a lower risk profile). This GR site is the he.net core datacenter, in Fremont.

It's also worth pointing out that replication to rsync.net buys you malware/ransomware protection since your account is snapshotted, by ZFS, nightly, and those snapshots are immutable (read-only).

[1] rsync.net

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Re:Canon's cloud platform has lost users' files and can't re... by RantyDave on Thursday August 20, 2020 @06:28PM (#24229766)

I've been wondering about ransomware protection through snapshots. Presumably (and I do know more or less nothing about it) the malware aspect of it is present on the system significantly before the ransomware aspect is triggered - so restoring to yesterday's backup just puts you back in the position to get pwn3d again? How do companies get around this?

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Re:Canon's cloud platform has lost users' files and can't re... by slim on Wednesday August 19, 2020 @02:51AM (#24207857)

No you don't. What would you do if all the files of your customers that did not pay for backups are lost ?

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Re:Canon's cloud platform has lost users' files and can't re... by nix23 on Wednesday August 19, 2020 @05:14AM (#24208568)

>customers that did not pay for backups are lost

But they pay for it.

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