The monopolies are always seen good in their infancy. You always forgive them for mistakes as they are new and fresh. Then they begin making significant mistakes as they age. And finally become too powerful and you realize they are truly a monopoly. See Google. Everyone ‘welcomed their new google overlords’. Now we see how awful they are for the world.
"in the case of Apple, the company’s strategy was doomed right up until it was illegal, or so it seems with the App Store."
Ben Thompson (https://stratechery.com/2020/apple-epic-and-the-app-store/)
LOL
Then they were crushed by reality and we got multiple suppliers of Napster's $10/month-for-all-music offer.
Imagine if Napster had got what it wanted and became the only supplier of music? I doubt they'd still be seen as the good guy.