It's not just small pesky shops that screw the consumer. You step out of the EU/NA and consumer protections quickly disappear.

Reliance is one of India's largest companies, they have a consumer electronics brand like Best Buy. The worst return experience I've EVER had was trying to return a DOA pair of Bluetooth headphones to them.

Their literal return policy is that you don't, unless it's defective, then you can exchange. It was only after opening two more pairs of Sony crappy-developing-market-special-models that were also defective that they refunded me and sent me on my way.

I have no doubt that the only reason they did that for me in the end was because I was a tall white foreigner.