You have my condolences :(
That's so bizarre to have that kind of low speed on fibre, though. I'm half an hour by car / bus from the 4th biggest city, and I'm reliably getting 10Mbps upload over the copper lines. (I was getting the full 20Mbps of my plan, until NBN recently botched the repair of a temporary line fault - their repair guy even said it was the legal required minimum speed and he wasn't going to try any harder than that.)
Is iiNet not available where you are? Though since it's all NBN now, the reseller telco shouldn't make any difference.
That 6th biggest city is awesome though - if I didn't live here, I'd move there. 3rd biggest is a nice place too.
No other providers are available. Technically OCCOM and probably still Exetel, but they can’t offer faster speeds and have to charge more than even Telstra.
My most recent communication with the federal communications department included this wonderful phrase:
> “Please note that this legislation applies only to the capabilities of the network. The plans offered to individual consumers may be limited to slower speeds.”
The maximum upload speed currently on sale on that network is 1 Mbps. And it’s a monopoly. Inequality in Internet access aside, that maximum is below the average fixed upload speed of 170 out of 170 countries listed by Speedtest.net.
1 Mbps. I did three months of complaining and got 5 Mbps. The local regulator doesn’t care because even though they’re not actively selling it, said monopoly network is “capable of 5 Mbps”.
Contention aside, this and 5G will be important for those jailed by infrastructure monopolists. Here an extreme example, but the same is true across North America too, for instance. Rural users sure, but this can extend beyond that.