Open source contribution is not a requirement for providing feedback but people who actually understand the industry are more legitimate in most people's eyes.
This is a discussion about Canonical's strategy, which happens to involve technical products and services -- it is not a technical discussion. I see no reason to think that someone's software development chops would correlate with their ability to meaningfully contribute to this discussion.
Re:Why is there only one Snap Store?
by hannasanarion on Thursday August 13, 2020 @03:26PM
(#24147317)
We're talking about the desktop computing industry, not the OS development industry. You don't need a PhD in computer science to tell a good user experience from a bad one.
One is not obligated to contribute to open source packages or pay for high-price contracts to provide feedback on a company's software on a public forum. (And the server portion of Snap is closed source.)
Just because Microsoft and Google do worse does not mean that Canonical cannot do better.