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Re:Launch HN: Liyfe Clinic (YC S20) – Telemedicine for breas... by koolba on Thursday August 13, 2020 @12:25PM (#24145101)
> The membership program was developed recently after we talked to many patients. What patients really want and need is to be able to access a personalized professional help, anytime, anywhere. The membership program allows patient to text chat with a designated nurse practitioner (NP). Texting is a very low threshold access to care, and it lowers many barriers (fear, expense, inconvenience, time lost from work) to personalized professional care. Most patient questions can be answered by an NP. If there is a need to talk to a doctor or other specialists, the NP will triage that.

Is this effectively what an HMO is supposed to be, but just for communication via text?

Also, a lot of health insurance companies already offer a 24/7 nurse line, usually for free. Search for “<your insurer> nurse line”. I don’t think it’s for extended conversations, but if you want to ask a question or understand the severity of an issue, it’s a great resource.

Re:Launch HN: Liyfe Clinic (YC S20) – Telemedicine for breas... by littlesnailcs on Thursday August 13, 2020 @08:01PM (#24151491)
Agree many platforms (primary care services, insurance etc) provide chat support for general health issues. Let me break down into two scenarios: pre-diagnosis vs after diagnosis.

pre-diagnosis: we got lots of patient ask "is this cancer" question. Because the symptoms sometimes are not super obvious, an oncology nurses with many years of experience is able to ask the right questions, and give you much accurate answer. The fact is that early diagnosis matters so much on the outcome.

after diagnosis: again many questions can only be answered by oncology professionals. Even the dietitian, which we also offered on our platform, they are required to have oncology training, understand chemo drugs, then be able to offer professional coaches.

We are thinking to collaborate with those primary care telemedicine/insurance platforms, so they can refer their patients to the specialties ones, like us