This is definitely true. The primary remaining issue I think is "perceived stability". The apps feel very finnicky, and oftentimes things work in unexpected and unexplained ways (especially around E2E encryption!) and it makes it pretty hard to onboard friends.

Do you run UI/UX tests on these flows? Also under non-ideal conditions and potential semi-broken states? I'd love to see Element become a more stable application--it's definitely more important to convincing friends to use it than an extensive feature set.