Anecdata: Reason I ask is that we did a trip a few weeks ago and for us, hotels were out of the question. Never used Airbnb before but did this time to get smaller places to ourselves.
As I was looking it was tough to get everything lined up as many places were booked up. Some really great looking places were practically booked up for the next several months. Wasn't sure if this was the norm or if many others are doing the same.
Same for VRBO, which is also doing very well.
Reviews are usually ranked chronologically, but in some cases there may be sorted by predicted relevancy ranking based on review length and language.
My review is buried on the page. It wasn't on top when I wrote it, and the stars weren't displayed, just the text.
I deleted my AirBnB account.
How? I'm trying to delete my Airbnb account since months (as part of my regular declouding routine).
First, to my surprise, it was only 'deactivated', despite a wording that suggested otherwise, as far as I remember. Then I followed a tutorial on the Internet that said that I need to contact support through a somewhat hidden web form to actually delete my account. .. but to access this form I need to be logged in, which was impossible for me after my account deactivation.
To reactivate my account I need to talk to support, but, surprise, that's not accessible without being logged in.
In the beginning of July I wrote to the email they link in their site imprint. Two weeks later someone told my that my request was forwarded to someone else who will contact me soon. ... and that's the last thing I got.
I've personally experienced problems with reviews before where negative reviews never showed up, and have stopped using AirBnB as a result. I also know this is an extremely well-known problem, and if you aren't aware of it it's because you haven't looked for it (a few minutes on Google is all it takes).
Despite providing a police report to Airbnb and getting a full refund, the listing was never taken down, the Superhost status was still there, and somehow the review she left was deleted.
I think it's pretty shameful and wish she went to the media about it.
Any guest whom Airbnb agrees to re-home based on the conditions of their original unit should be allowed to leave a review for that unit.
https://techcrunch.com/2020/04/15/airbnb-ups-its-debt-by-1bn...
Not to mention how the company is getting hammered by the coronavirus, in addition to having to face the reality of having used shady tactics to prop up positive reviews over the years.
https://www.vice.com/en_us/article/43k7z3/nationwide-fake-ho...
This sounds like they're trying to cash out while they still can with the expectation of it going further south over time.