There is no federal system, so it's left to the states. Unfortunately some states are good at some things and shitty at others. Take my state...we rarely have vote by mail issues (100% for at least a decade now), but we also gave hundreds of millions to Nigerian scam artists in unemployment benefits recently. All governments have very poor performance when they require scaling up a system quickly...so do many companies, but sadly they seem to have people who are better equipped and motivated to do so.