> Are you really telling me, and especially now, with revenue down in the middle of a global pandemic and economic crisis, that the best use of everybody's time is to trash our internal wiki and start it again rather than, oh, I don't know, work on projects that we can actually charge people money for?
I bet if you forced the managers to set everyone's OKRs or priorities for the quarter, none of them would include "Rewrite Wiki" in the written goals.
That's the real problem with these exercises: The intent may be good, but it's a massive amount of work that no one is willing to prioritize over other projects. So instead, the efforts stall out.
Furthermore, no one wants to contribute to a new Wiki if they think it will simply be discarded in a few years when the next up-and-coming manager wants to declare Wiki bankruptcy.
I worked at a company that was upset that too many people were relying on Slack backlog search to find answers to old questions. They decided to shut down the Slack workspace and start over new to encourage everyone to become less reliant on Slack. This solved nothing, but made everyone's jobs more difficult when they couldn't remember conversations from a few years ago.
Worse yet, many teams set up their own separate Slack workspaces, off the record, so they could have control over the destiny of their backlogs.
Nothing was solved, but many things became significantly worse.
I bet if you forced the managers to set everyone's OKRs or priorities for the quarter, none of them would include "Rewrite Wiki" in the written goals.
That's the real problem with these exercises: The intent may be good, but it's a massive amount of work that no one is willing to prioritize over other projects. So instead, the efforts stall out.
Furthermore, no one wants to contribute to a new Wiki if they think it will simply be discarded in a few years when the next up-and-coming manager wants to declare Wiki bankruptcy.
I worked at a company that was upset that too many people were relying on Slack backlog search to find answers to old questions. They decided to shut down the Slack workspace and start over new to encourage everyone to become less reliant on Slack. This solved nothing, but made everyone's jobs more difficult when they couldn't remember conversations from a few years ago.
Worse yet, many teams set up their own separate Slack workspaces, off the record, so they could have control over the destiny of their backlogs.
Nothing was solved, but many things became significantly worse.