My non English fluent and tech illiterate family members can browse the internet and click on all the malware links without worrying about losing personal data or ruining their device. That’s not a Veblen good either.
My time doing tech support going down to zero because the solution is either power cycle the device or take it to an Apple store is not a Veblen good either.
You are being disingenuous if you believe that Apple Facetime is the only or even dominant voice and/or video call system. WhatsApp alone has between 4 and 5 times the market share of Apple's FaceTime.
You need to come up with another explanation.
> My non English fluent and tech illiterate family members can browse the internet and click on all the malware links without worrying about losing personal data or ruining their device. That’s not a Veblen good either.
Quite frankly, that's complete bullshit. The majority of web users, whether they are computer illiterate or not, don't worry about "malware links" at all, and that concern simply doesn not register in the mind of the Facebook+Instagram+WhatsApp+Twitter crowd.
And I guess I must be imagining the hours I spent removing malware from windows computers before iOS came along. The stage was set a decade ago when the best option was iOS. My grandparents aren’t going to learn a different system nowadays.
Speaking as someone who has spent a fair share of money on Apple products, It really doesn't. Apple is in the business of selling Veblen goods, and unless you are in a niche domain that requires niche software, Apple does not offer anything that makes a significant difference when compared with what ships with other platforms.
This is specially true nowadays as the bulk of the work done by anyone is performed through a browser. I mean, Finder works but no one spends $2k on a laptop just because you can open files like a champ.
In order to understand the appeal of Apple's product line, all you need to check is the rationale of companies who try to entice potential hires by advertising how they make available flashy Apple hardware to their employees.