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A comment on Fire your bad customers. Parent comment

Re:Fire your bad customers by znpy on Sunday August 09, 2020 @03:17PM (#24102071)
It's fun how you didn't say anything about the businesses or the industry you work on yet a lot of people are hurrying up to give you all kind of life lessons and advices.

Kudos to you for well handling that specific situation and making/letting the customer get back on track.

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Re:Fire your bad customers by StavrosK on Sunday August 09, 2020 @03:23PM (#24102124)
Eh it's natural for the brain to fill in the blanks with its own assumptions, to the point where you aren't sure what the person said and what you assumed they said later.

Thanks! It seemed to work out well for both me and the customer in the end.

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Re:Fire your bad customers by cutemonster on Monday August 10, 2020 @06:02AM (#24107452)
> natural for the brain to fill in the blanks with its own assumptions

I think an annoying thing is that people are (seem to be) completely unaware that they're (their brains) doing this

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