Fire your bad customers

Re:Fire your bad customers by hnarn on Sunday August 09, 2020 @07:15AM (#24098830)

I'm not telling you how to behave, I'm just saying that if you had thicker skin you would probably make more money, so another way of looking at that is that you're paying a premium for the luxury of being able to be, let's say "honest" then, instead of rude, to your customers.

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Re:Fire your bad customers by StavrosK on Sunday August 09, 2020 @07:20AM (#24098858)

I understand that and agree, but yes, I ascribe a high (societal) value to telling people when they're being rude, because I think to do otherwise is to enable them.

Besides, people like the customer in question come once in a decade (to me, anyway), so it hasn't been a problem.

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Re:Fire your bad customers by julianlam on Sunday August 09, 2020 @09:00AM (#24099320)

> I'm just saying that if you had thicker skin you would probably make more money

In this case, I'd pay money to not deal with a customer like that.

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