Even when we can reasonably understand it it's still a tragedy that we can't provide a better alternative. Wether that is working therapy, cures for other illnesses, medication that make life enjoyable or any other change to society.

Viewing it as a tragedy isn't in itself invalidating, it can be a way of viewing the issue as a means to progress.

But I do agree that just blurting it out and pasting it places is inconsiderate, and not acknowledging the current reality of people's situations don't make them better.