Re:Stripe Hires AWS' Mike Clayville as Chief Revenue Officer
by jariel on Thursday August 06, 2020 @08:55AM
(#24070449)
Yes Patrick great work.
Having had to jump into a Stripe project recently, I think you may need to 'level' up on the experience as the number of features and products expands, it's getting more confusing.
'Everything is there' in the docs, it's just that there are so many now.
I don't remember the mappings of all the product names to 'what they do' (I should not have to) and I find myself getting confused whereas years ago I was not.
Everyone fails at this basically, but because you have a mission focused on this, it'll be interesting to see how you handle it differently.
There is not a single documentation search solution that seems to work: Apple apis, MSDN, Google Assistant, Stripe, Shopify, they generally can't answer basic questions and often don't point you in the right direction.
A question such as 'Can Stripe Checkout Client-Only Version offer Individual Discounts' - is a question a client had. It took too long to find the answer.
I suggest someone will some along perhaps with some AI and totally re-invent helping people find simple answers to simple questions, maybe you can lead the way.
Having had to jump into a Stripe project recently, I think you may need to 'level' up on the experience as the number of features and products expands, it's getting more confusing.
'Everything is there' in the docs, it's just that there are so many now.
I don't remember the mappings of all the product names to 'what they do' (I should not have to) and I find myself getting confused whereas years ago I was not.
Everyone fails at this basically, but because you have a mission focused on this, it'll be interesting to see how you handle it differently.
There is not a single documentation search solution that seems to work: Apple apis, MSDN, Google Assistant, Stripe, Shopify, they generally can't answer basic questions and often don't point you in the right direction.
A question such as 'Can Stripe Checkout Client-Only Version offer Individual Discounts' - is a question a client had. It took too long to find the answer.
I suggest someone will some along perhaps with some AI and totally re-invent helping people find simple answers to simple questions, maybe you can lead the way.