Re:Stripe Hires AWS' Mike Clayville as Chief Revenue Officer
by xyzzy_plugh on Wednesday August 05, 2020 @09:56PM
(#24067460)
This is sort of neat because the same problem seems to be mirrored for Stripe customers; for example, if my business caters to the impatient developer and I use Stripe for payments, I find myself having to explore outside the bounds of conveniently orchestrated payments, to more esoteric per-customer high-touch interactions for large enterprise customers. I wonder if there isn't room for Stripe to grow to help businesses deal with these... sort of business deals!
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Re:Stripe Hires AWS' Mike Clayville as Chief Revenue Officer
by pc on Wednesday August 05, 2020 @10:00PM
(#24067482)
Hah. This is in fact a problem area that our Billing (https://stripe.com/billing) team is actively thinking about. You should reach out to [email protected] if you want to discuss -- he can connect you with the right folks.
Re:Stripe Hires AWS' Mike Clayville as Chief Revenue Officer
by twakefield on Wednesday August 05, 2020 @11:10PM
(#24067796)
There is a pretty simple feature that would alleviate a lot of pain with Stripe’s billing service when invoicing enterprises - allow for attaching a pdf of the invoice in the automated email.
Many enterprise A/P departments require it. The lack of this feature has prevented us from moving off our existing invoicing system to Stripe. I’m guessing we are not unique.
Re:Stripe Hires AWS' Mike Clayville as Chief Revenue Officer
by thoraway1010 on Thursday August 06, 2020 @01:13AM
(#24068295)
It's not just enterprise - many small / mid size places are much much happier (myself included) with an invoice attached.
AWS gets this right (even though invoice is high level). You get something that can be quickly forwarded down / up and around and end up in the AP system / accounting system etc in good shape (ie, vs a 6 page PDF of an email chain). They just care that third party invoice is there in good shape with approval by whoever owns the expense line its hitting.