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A comment on Gitlab Support is no longer processing MFA resets for free users. Parent comment

Re:Gitlab Support is no longer processing MFA resets for fre... by turnerc on Tuesday August 04, 2020 @08:55PM (#24056143)
> Even crypto exchanges allow recovery if you lose all traditional recovery

Yes, and Crypto exchanges are a paid product so they would be able to provide this additional support.

[ Parent | on HN ]
Re:Gitlab Support is no longer processing MFA resets for fre... by qes on Tuesday August 04, 2020 @10:27PM (#24056686)
They do it because they'd lose business by the metric ton if it was possible to irrecoverably lose access to your account.

It's probably not even legal.. I would bet it's not for a bank and if it's not for crypto exchanges it's only because of some legislative gap that hasn't been filled yet.

Crypto exchanges aren't known for their well staffed support departments, either, and they'll reset your MFA even if you haven't provided them with income (you don't pay simply to have an account, only when you buy & sell).

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