I feel that overestimation of fundamental capability is actually the cause of many morality/safety issues, if not at least a degradation of user experience (automated voice menus).

The big difference here is that TikTok, Twitter, Whisper actually have working technology, in spite of ethical concerns. What I am saying is that the people who want to use GPT-3 for business use case X, Y, and Z probably have not thought deeply enough about the limitations/implications of large language model methodology on specific nuances of X, Y, Z tasks.

Have you considered the fact that GPT-3 can't actually look up any information? Consider the implications of that before suggesting that GPT-3 could be used for therapy.