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Re:Brown M&Ms, or Why No One Reads the Manual by DoubleGlazing on Thursday July 30, 2020 @12:51PM (#24000345)
The 1998 DPA was still pretty strict. I have no doubt the DPA was violated when they called my wife.

I blame the manager who came from a sales background. His response to every problem was to "call someone", rather than have the team work out what was wrong.

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