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Re:Brown M&Ms, or Why No One Reads the Manual by paiute on Thursday July 30, 2020 @11:03AM (#23998996)
But why are your instructions in the back closet when they could be taped directly to the code in the readme or in the comments and error messages? I've had similar phone calls, to which I respond "it's all in the README." Never heard from them again.
Re:Brown M&Ms, or Why No One Reads the Manual by DoubleGlazing on Thursday July 30, 2020 @12:29PM (#24000073)
I was one of the few devs who actually did a README file. It contained all the headline gotchas and links to the wiki.

Few people took any notice of it.