Of hand, I believe it is a lot higher than that. I listen to an NPR (Or was it NYTimes?) podcast that interviewed working poor people and the number thrown around was that something like 40% of Americans working poor are unbanked with some areas of the country upwards of 60% (I think they said certain zip codes in Queens) are unbanked. What really stings working poor people from using banks are the hidden fees. There needs to be cheap and no frills banking for the poor.