That trust is hugely misplaced. They frequently make terrible decisions that negatively affect others.

- Them being hugely defensive about the fan backlash over Tlou2 https://www.altchar.com/game-news/sony-contacts-website-over... - They've removed early release credentials from reviewers who give sour reviews - The shit return policy for the digital only games - The way they are trying to push digital only

etc. I realize Sony isn't the only one doing this but with every iteration it feels like they are trying to be as crap as possible.