Re:A few negative online reviews early on can hurt a restaurant
by cuddlybacon on Friday July 24, 2020 @06:55PM
(#23945325)
I remember before online reviews were a thing, tv shows would make fun of how consistently out-of-touch critics were. Particularly those who who judge film or food.
Re:A few negative online reviews early on can hurt a restaurant
by Spivak on Friday July 24, 2020 @08:54PM
(#23945995)
I mean because a lot of critics were hopelessly out of touch. I don't fault them because they were part of a community that rewarded that behavior but evaluating a restaurant like it's an interactive art exhibit didn't help anyone except foodies find cool places to eat.
There was absolutely zero chance that a restaurant that made spectacular food but didn't do anything novel would even be on their radar.
Professional critics may help with that, but they could suck at that, too. It's pretty common for them to echo common thought so they don't get considered a moron by the community of professional critics.
If you want to run a business that is professional criticism, my feedback to you is that while I'm in the market for quality information (so I pay the WSJ and the Economist), I won't pay for what you're talking about.
I would probably pay for a timely recommendation from a friend at 100x what I'd pay for a professional opinion. Maybe I'd pay like 5 cents for a professional opinion. Hope that helps.