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Re:A few negative online reviews early on can hurt a restaurant by rocqua on Friday July 24, 2020 @06:19PM (#23945082)
Very much this.

Reviews are the worst way of figuring out where to eat without prior knowledge, except for all the other ways we have tried.

In a totally uniform space, even the smallest thing to help you stand out is enough to make first-order decision making latch on to the small thing. I suppose more advanced decision making would do some intentional exploration of the uniform space.

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