Re:Amazon Warehouse scam: 16TB HDD swapped for 8TB, returned...
by sandworm101 on Friday July 24, 2020 @01:21PM
(#23942057)
Depending on the product, there is an expected and accepted defect rate. This can be very high in situations where detecting and removing the defects would cost more to the supplier than the customer would spend handling the defects. If you deal in dirt cheap electronic junk (think novelty holiday junk) the rate can be as high as 10%. Bottom of the market SD cards are getting close to that standard.
[ Parent
| on HN ]
Re:Amazon Warehouse scam: 16TB HDD swapped for 8TB, returned...
by PeterisP on Friday July 24, 2020 @03:37PM
(#23943589)
From the perspective of law, it matters very much how that defect rate is reached, because intent matters more than the outcome itself.
If you have a 10% defect rate for unavoidable causes, that sucks. If you have a 10% defect rate because you chose to cut all corners and cheap out on every aspect of your manufacturing and testing, that sucks but it's legal. However, if you have a 5% defect rate and intentionally choose to mix in extra 5% of known defective units - that's fraud.
Re:Amazon Warehouse scam: 16TB HDD swapped for 8TB, returned...
by sandworm101 on Friday July 24, 2020 @04:42PM
(#23944203)
Depends on the industry. There are industries where high defect rates are an accepted norm. These are not necessarily codified. For example: if you order fresh fruit/vegetables in bulk, a certain percentage always arrive below acceptable quality. That is simply a norm in the industry. You are free to inspect/reject as much as you want, but nobody will want to sell to you if you make a lawsuit out of every bad apple.
Re:Amazon Warehouse scam: 16TB HDD swapped for 8TB, returned...
by Wowfunhappy on Friday July 24, 2020 @05:36PM
(#23944737)
I don't think what you described differs from the GP. The bad apples were not thrown into the lot intentionally.