>Disclaimer: I don't mean to make sweeping assumptions etc. This post is based on around 15 years experience working with outsourced devs in Indian, across multiple companies. Plainly a country the size of India has plenty of excellent developers.

You're by no means the only one. TCS and Infosys are 2 others that I've seen engage in exactly this kind of activity. "manage the config files" haha.. thanks for the laugh.

Yes, their job is to Bill Hours, so if they're working an inefficient process* or dealing with a bad architecture that needs all hands on deck to deploy anything or the developers environment takes ten minutes to go from edit->compile->debug, none of them are going to raise their hand and call out this bullshit, especially if they're new to the team or new to the business.

* a config flag needs to be changed for a new release. Configs are stored in a database. A dev needs to write a SQL update script to make the change. This needs to go through QA, and be signed off by a DBA.

I had to deal with people who couldn't grasp the concept of bitwise masking and shifts to pack/extract fields from an integer. This was for a wire protocol that needed to conserve space to minimize server costs. Their solution was to have all booleans in their own field which ended up burning five bytes each in our serialization format. I just gave up and let them do what they wanted since nobody on my side seemed to care.

I worked desktop support for a few years in a large US based corp. My worst day deploying a new machine was a laptop to a dev who came in and didn't understand what I meant when I asked him to unlock the machine so we could log him in. He wasn't even familiar with Ctrl-Alt-Del and the rest of the deployment went just as painfully.

I get task siloing and hiring green people and giving them a chance to ramp up but that just threw me for a loop.

> I get task siloing and hiring green people and giving them a chance to ramp up but that just threw me for a loop.

one thing i notice about a lot of companies is, they just dont invest into growing and improving the knowledge and skills of "green people" or they stop short at very basic stuff

i understand there are costs, but i think its eventually self-defeating.. maybe there is something i am missing...

I once dealt with offshore developers who decided to store some binary values ("feature on or off") as ASCII "1"s and "0"s. Yep — ASCII-encoded binary.

They could have at least used "Y" and "N".

> I don't mean to make sweeping assumptions etc. This post is based on around 15 years experience working with outsourced devs in Indian, across multiple companies. Plainly a country the size of India has plenty of excellent developers.

People are fine. India has produced some very great intellectuals (see Ramanujan).

But the culture is rather rigid and stratified, with narrowly defined "walks of life", and the boundaries are strict. Everyone knows their place in the system, and there are disincentives to change, or challenge authority. Truth and wisdom always flow from top to bottom, never the other way around. That's cultural. Of course all that stuff would reflect upon the organizations.

TLDR: Let go of the rigid rules, and India would experience a MAJOR renaissance.

I worked as well in Capgemini although in a nearshore team. The project was a customer portal to manage some of their contracted services.

We were about 60 people comprised of several teams doing nothing but attending to some specification documents who most of use would infer on the go. Beside the whole architecture was a mix of Java beans based on a XML schema and some transformations on them using Spring. Something which would be easily done using XSLT or XQuery in a fraction of the cost. Also we had some middleware interfacing a Tibco bus which was utter bullshit because they were unable to use JavaEE in a proper manner.

It sounds like a description of the Indian caste system. If I recall one person would wash dishes, and another dry then, because of caste imposed rules.

Except it’s now applied to programming languages.

This is contagious since many IT outsource firms actually "wag the dog". In the hands of idiots [usually 'little-Hitler' "delivery managers"], something like DEV/OPS has become a new operations career when all it has to be is automation. And version control is something they are still looking for a Rosetta Stone to figure out. It's enough to make older Software Engineers want to cry. The number of layers of ignorance [billable hours for pseudo-technicians who do a hair's width more than nothing] is astonishing.

Holy shit, this sums it up so well...