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Re:“Cool” new support / ticketing systems for early startups? by akkshu92 on Sunday July 19, 2020 @08:18AM (#23888829)
Freshdesk. It's got a clean UI and is easy to use. They also offer a free plan for small teams.

https://freshdesk.com/pricing

And Freshchat for chat. Even they have a free plan.

https://www.freshworks.com/live-chat-software/pricing/

Re:“Cool” new support / ticketing systems for early startups? by bnt on Sunday July 19, 2020 @01:30AM (#23887234)
Missive is nice, we integrated our tools directly inside of it.
Re:“Cool” new support / ticketing systems for early startups? by namingthings on Sunday July 19, 2020 @03:44AM (#23887728)
Awesome thanks, checked it out and looks like a nice shared inbox. Does it have a built in support / ticketing functionality (e.g. forms) and live chat or do these have to be integrations?