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A comment on It pays to be grumpy and bad-tempered (2016). Parent comment

Re:It pays to be grumpy and bad-tempered (2016) by greyswan on Friday July 17, 2020 @02:54PM (#23874077)
I've spent a lot of time in big US cities and more rural parts of the country.

I had culture shock going to stores in the rural areas, because the friendly customer service attitude appeared to be much less fake. People didn't feel as rushed. They took a little extra time to have genuine communication. It drove me crazy, because I was accustomed to the efficiency of city retail, but I've come to appreciate it.

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Re:It pays to be grumpy and bad-tempered (2016) by TheGrassyKnoll on Friday July 17, 2020 @03:31PM (#23874493)
I had occasion to work the phone at my father's small business. He had numerous customers in rural areas. I think you're right; these people like to talk. They apparently have more time and don't mind a friendly chat for extended periods.
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