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Re:Companies made millions building unemployment websites th... by Spooky23 on Thursday July 16, 2020 @09:06PM (#23865850)
You are correct. I hate to defend these companies, but they deliver exactly what is asked for, no more.

If you provide a vague spec or don’t have good governance of a more dynamic/agile project, the consultants aren’t the root cause of failure.

Re:Companies made millions building unemployment websites th... by thephyber on Thursday July 16, 2020 @10:27PM (#23866325)
There is a massive asymmetry to the two parties here. I'm not sure the consultants are malicious, but they enable the moral hazard of the worst of these types of contracts.
Re:Companies made millions building unemployment websites th... by Spooky23 on Thursday July 16, 2020 @11:37PM (#23866726)
Oh no doubt. I’m not shedding any tears on these consultants behalf believe me.

The folks in these companies are masters at separating customers from money, for sure. But, these guys aren’t ripping off clueless dentists either. The typical F100 customer isn’t a babe in the woods. When the parties are Accenture vs. Exxon or IBM vs. the IRS, who is the good guy? :)

Re:Companies made millions building unemployment websites th... by moron4hire on Thursday July 16, 2020 @09:56PM (#23866155)
That doesn't absolve them of their ethical duty to be good stewards of their client relationship.