Re:Zapd: ‘We built it, they came, but Facebook pulled up the...
by Stormbringer on Tuesday March 29, 2011 @08:36PM
(#2385228)
You're disagreeing with a phantom.
It wasn't the response that was being objected to, it was a (polite) suggestion that the rudeness of the response is not good marketing.
Nowhere does the replier suggest that the founder shouldn't respond at all, they are simply suggesting that a friendlier tone will look better than an unfriendly one.
See also: the old story about catching more flies with honey than vinegar etc.
It wasn't the response that was being objected to, it was a (polite) suggestion that the rudeness of the response is not good marketing.
Nowhere does the replier suggest that the founder shouldn't respond at all, they are simply suggesting that a friendlier tone will look better than an unfriendly one.
See also: the old story about catching more flies with honey than vinegar etc.