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A comment on Ask HN: My GitHub account got suspended without any notice. Parent comment

Re:Ask HN: My GitHub account got suspended without any notice by ISL on Tuesday July 14, 2020 @11:38AM (#23833201)
It should at worst scale linearly with user-count and hence, at least in the asymptotic limit, revenue.
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Re:Ask HN: My GitHub account got suspended without any notice by dragonwriter on Tuesday July 14, 2020 @11:45AM (#23833294)
> It should at worst scale linearly with user-count

No, front-line support staff might scale that way, but organizational costs scale superlinearly with the size of the bottom of the pyramid, so even if it did, total cost would be super linear with userbase.

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Re:Ask HN: My GitHub account got suspended without any notice by throwaway43234 on Tuesday July 14, 2020 @11:40AM (#23833222)
Users can be free or paid. When I open up support tickets backed by a paid account they're always very quickly resolved. I'm not sure how much GitHub needs to support people who won't even pay for the product...
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Re:Ask HN: My GitHub account got suspended without any notice by richardwhiuk on Tuesday July 14, 2020 @11:40AM (#23833223)
I'm not convinced revenue on services with free plans scales linearly with users.

It's unclear if the poster had a paid for account.

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