Re:The AirPods Pro “Rattlegate”
by sildur on Tuesday July 14, 2020 @05:23AM
(#23829980)
One of my laptop speakers broke. They replaced the entire top of the laptop. Didn't ask for an invoice because they saw the laptop was covered by warranty. I went to the apple support page, scheduled an appointment and had my laptop fixed at no cost in a week. This happened two years ago, in Argentina. The laptop was bought in the US.
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They replaced an iPhone 6 bought abroad (on their store) by a new one in an Apple Store when it had a problem (which didn’t even warrant remplacement and I think the problem was actually fixed but the staff nor I recognize it at that tule). Whole operating took less than half an hour. Honestly that’s what I call stellar service.