There's an interesting series on youtube where a gamer has his non-gamer girlfriend play through a bunch of games on her own, and one of the common patterns is that she has no idea where the buttons are, has to constantly look at the controller, is always pressing the wrong ones. The only game that actually solved this for her was the Legend of Zelda, which has prompts that show all four buttons ABXY outlined on the screen, arranged visually like they are on the controller, and then highlights the one you need to press.