Re:Why IBM doesn’t agree with Google’s Open Usage Commons fo...
by koffiezet on Friday July 10, 2020 @02:05PM
(#23794426)
> eah with no support lol, and when something goes wrong... oh well ¯\_(ツ)_/¯
Sadly, also my experience. Response SLA of 2 hours? Please attach sosreport is ALWAYS the first reply. Even if you attached it in the original ticket (which we always do). The technical quality of the support is sub-par, most of the time when we include technical information, they don't seem to understand it at all...
Sadly, also my experience. Response SLA of 2 hours? Please attach sosreport is ALWAYS the first reply. Even if you attached it in the original ticket (which we always do). The technical quality of the support is sub-par, most of the time when we include technical information, they don't seem to understand it at all...