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A comment on Portland approves 10% cap on fees that food delivery apps can charge restaurants. Parent comment
- they don’t have the appropriate packaging, ie don’t actually do delivery
- it’s inconvenient for their order pipeline / system
- they can’t vouch for the carrier handling, is the food going to arrive still hot? A shaken mess?
- is the carrier going to add or remove something before it reaches the customer?
Any of those can be damaging for the restaurant, losing a customer, or even downright dangerous in the case of incorrect handling.
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- they don’t have the appropriate packaging, ie don’t actually do delivery
- it’s inconvenient for their order pipeline / system
- they can’t vouch for the carrier handling, is the food going to arrive still hot? A shaken mess?
- is the carrier going to add or remove something before it reaches the customer?
Any of those can be damaging for the restaurant, losing a customer, or even downright dangerous in the case of incorrect handling.