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Re:The Fast Pencil Fallacy in Software Development by deltron3030 on Tuesday June 30, 2020 @01:36PM (#23692608)
>Very long article that could be summarized in one phrase: do what customer needs, not what he asks for.

I think that it depends on who your customer is, if it's a domain expert then you should listen to what she asks for, because she likely won't change her processes to fit your product. If it's not a domain expert then there's much more flexibility when it comes to process, you're able to educate.

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