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Re:Why we won’t be supporting Sign in with Apple by zchrykng on Tuesday June 30, 2020 @09:26AM (#23689731)
Simple, have them create a user id, and/or expose a "support id" somewhere in the system that lets you tell the support person which account record is yours.

I never want "communication" from an app developer unless I initiate it.

Re:Why we won’t be supporting Sign in with Apple by thomaslord on Tuesday June 30, 2020 @11:54AM (#23691340)
What about when you lose access to the account and don't remember what string of numbers you had to use after your preferred username because it's not a universal identifier that only you can use? In the case of the support ID, you'd need to be able to access the account to even view it.