Also some government around the world took over private medical facilities especially in developing countries. So it can be a moment where both poor and wealthy have equal access unless they are politically connected. Add to that if India is experiencing a surge, maybe all medical facilities will be busy whether free or paid.

This is a matter of randomness (or fate if you believe in God) and unless you are there (in Mumbai) or can be there (which might not be feasible as flights are restricted world-wide) I don't think you can do much.

If money is what he needs and you suspect he's avoiding to ask, I'll just insist instead of buying him stuff online. I think he (and his family) will make better decisions with the money.