Re:Show HN: Find journalists, bloggers and webmasters coveri...
by sanjasarin on Tuesday June 16, 2020 @08:54AM
(#23538545)
Thanks for bringing this to our attention. We'll get someone to check what is going on with that particular search query.
1. Sign-up process has too many pointless hurdles.
If you have restrictions on the password format, mention them upfront rather than revealing them one at a time after each failed attempt. Better yet, just don't enforce any password restriction at all, until they decide to become a paying customer or there's something else on a record worthy of protection.
Error reporting on the sign-up form is badly positioned. As others already pointed out, it's just not visible because it ends up being above the page edge.
Once signed up, the page shows the "log in" link. Click on that, enter email, password, enter - it asks for confirmation, BUT again asks for email address. Ok, retyped that, copied the confirmation code, enter - Yay, confirmed - now log in afresh. This is as brain-dead flow as it gets. Instead, when trying to log into an unconfirmed account it should just verify the password and ask for a confirmation code. Enter that - get in.
This is however peanuts compared to...
2. The quality of the results.
Here are first 10 items for a "file backups" query, the News section:
7 are completely unrelated, 2 are just keyword match and 1 is roughly in the right area, but still not useful.The Blog/Web section is similarly way off:
Not to point out the obvious, but this is not very good at all :-(On the plus side, the JournoRequests part looks interesting, but I can't readily judge if the results are relevant and actionable. That said, I don't think Pitchbox had this back when we (fairly unsuccessfully) used it few years ago.