Re:T-Mobile, Verizon and AT&T phone calls are failing across...
by Rebelgecko on Monday June 15, 2020 @06:27PM
(#23533808)
Couldn't that just be the result of tens of millions of people simultaneously trying to contact support?
Re:T-Mobile, Verizon and AT&T phone calls are failing across...
by LinuxBender on Monday June 15, 2020 @06:28PM
(#23533819)
Could be. With SS7 outages, first things you would see is b-number analysis failing (call routing) and SMS text messages failing.
Re:T-Mobile, Verizon and AT&T phone calls are failing across...
by londons_explore on Monday June 15, 2020 @06:31PM
(#23533843)
As soon as there is a service outage, all the users go to the carrier website to try to complain or log in to check if they've paid their bill, etc.
A website designed for most users to visit once per year when their contract expires likely won't scale to everyone visiting in an hour...
Re:T-Mobile, Verizon and AT&T phone calls are failing across...
by LinuxBender on Monday June 15, 2020 @06:35PM
(#23533871)
It's a sound theory. Hopefully one of the carriers owns up to their site not having capacity and/or b-number routing flub.
[edit] As others have pointed out, if b-number routing is failing, then their support sites would be flooded with people checking their account. So maybe the subscribers are in effect overloading the sites. That would make sense.