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Re:Ask HN: Best ideas for a customer discovery process? by this2shallPass on Saturday June 13, 2020 @03:20AM (#23507542)
Sounds good so far. Look into making personas, a sort of summary abstraction of types of users and their context.

Ask good questions. Read The Mom Test. Here's a summary: https://www.slideshare.net/xamde/summary-of-the-mom-test

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