Re:Defects are not the fault of programmers
by wool_gather on Tuesday June 09, 2020 @05:45PM
(#23471270)
Well, you can't know how to avoid it until you know how you got into it. Which is one form of "blame" -- though I would agree it's more productive not to direct it at a person, and instead blame features of the situation.
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Re:Defects are not the fault of programmers
by inanutshellus on Wednesday June 10, 2020 @10:45AM
(#23477536)
You're still putting the concept of "blame" into the water.
Blaming in the context of a situation is called "an excuse", and it's still defensive.
It's pretty nuanced after this though. If folk are defensive when a problem happens ("I don't know how this happened"="it wasn't me"), you have a blame culture.
So how does one figure out what happened without someone jumping on the blame-sword (or run screaming from it)? I haven't quite figured out the answer to that question, but one thing that helps is only ask what happened if it's truly a mystery that must be solved. If it was human error, quietly move on.