Re:U.S. states lean toward breaking up Google's ad tech busi...
by techntoke on Friday June 05, 2020 @05:10PM
(#23434007)
That is actually false. You have to pay for AT&T. If you pay for G Suite then you have access to live support.
Re:U.S. states lean toward breaking up Google's ad tech busi...
by DaiPlusPlus on Friday June 05, 2020 @06:13PM
(#23434634)
Paying for G-Suite is no guarantee your files won’t suddenly go missing with no backups: https://news.ycombinator.com/item?id=17115643
I pay for G-Suite for a side-project I inherited (I use Office 365 as my daily-driver) and while there is human support available, they don’t make it easy to get to. With Office 365 the phone support contact details are 2 clicks away from any screen.
Seconded.
I can also call AT&T and, eventually, reach someone. If I'm angry enough, I can ask to be routed to cancellation. (They fix things quicker.) If things go awry, I can threaten, and act on the threat, to escalate matters to my state regulator.
None of these are options with Google.