Working with law enforcement might be true, but it doesn't make sense that it has anything to do with free calls. Again, they have the encryption keys so they could decrypt any calls that they want to work with law enforcement on. This might even be a really poor attempt at upselling to paid accounts.
If you're concerned about security, I don't think zoom is the conference tool of choice -- maybe they've fixed everything I mentioned, but they still have among the worst track records.
Security aside, the feature set and user experience is attractive. Except for one thing, why does it take two clicks to end a call? That's awkward every time. If people are accidentally leaving calls, that's a different problem and two clicks is a lazy solution.
Are they saying that WHEN they implement true e2e encryption, it will only be for paid accounts?
Or are they saying the encryption they've already got, which they are inaccurately calling "e2e" when it is not, was formerly enabled for free accounts, but no longer will be?
Or something else?
(Who would have thunk that lying and calling something "e2e" that wasn't would end up confusing!)
I also still don't understand if you get the encryption (whichever one they are disabling for free accounts) if the 'host' is a paid account but some/all of guests are not...
But... what the fuck?
Also... I have a paid account. How can I tell if my connection is encrypted or not? Is it only if all other parties have paid accounts? Is there an indicator?
Under an "encrypt some calls" approach, if even paid users can't tell easily and reliably if they have an encrypted connection... basically nobody can count on it.