Re:People think they're calling restaurants directly but Gru...
by wlll on Wednesday June 03, 2020 @10:17AM
(#23403555)
> Most still do not have an independent online ordering function. They want me to call.
There's the significant chance that most of the restaurants you have to call are running at such thin profit margins that they don't have the money to spare to hire web devs or pay hosting providers, and even if they did, do you want to hand over your credit card details to some budget build order page?
It's also likely that the profit margins are low enough that the fees for something like Grubhub cut deep.
On the flip side, having to call somewhere really isn't that hard, and to describe it as "a terrible experience" is a bit mystifying.
> needing to give my credit card over the phone
Pay in cash?
> not knowing how long the order will take
You don't need a computer to tell you this, just say "How long will the order take?" to the person on the phone and they will tell you.
> needing to be concerned about the person hearing the order right
There's the significant chance that most of the restaurants you have to call are running at such thin profit margins that they don't have the money to spare to hire web devs or pay hosting providers, and even if they did, do you want to hand over your credit card details to some budget build order page?
It's also likely that the profit margins are low enough that the fees for something like Grubhub cut deep.
On the flip side, having to call somewhere really isn't that hard, and to describe it as "a terrible experience" is a bit mystifying.
> needing to give my credit card over the phone
Pay in cash?
> not knowing how long the order will take
You don't need a computer to tell you this, just say "How long will the order take?" to the person on the phone and they will tell you.
> needing to be concerned about the person hearing the order right
Ask for a read-back.