Re:People think they're calling restaurants directly but Gru...
by millstone on Wednesday June 03, 2020 @04:17AM
(#23401174)
I think there's a seam between discovery and ordering. If I am traveling on business, and I don't know what's in the area, then a unified interface is valuable.
But if I know which restaurant I want, then the unified ordering apps are charging restaurants for a service (discovery) that the restaurant doesn't need any more. Seems crummy.
But if I know which restaurant I want, then the unified ordering apps are charging restaurants for a service (discovery) that the restaurant doesn't need any more. Seems crummy.