> No stupid app to download. No account to create. No bullshit fees. No marketing emails. I just tell them what I want and then go get it. It's refreshing.

The interesting thing is that I view all those (except the fees) as benefits.

App makes it always easy to access and I can casually browse for food when hungry.

Account means I can re-order a past thing with a tap and that all my payment information is saved.

Marketing emails mean coupons.