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A comment on People think they're calling restaurants directly but Grubhub is getting a fee. Parent comment

Re:People think they're calling restaurants directly but Gru... by BeetleB on Wednesday June 03, 2020 @01:18AM (#23400047)
> Is keeping this stuff up to date actually difficult.

They usually have a zillion things to do, and this has a very low ROI. The impact to their bottom line is negligible whether they update or not. Not many people will refuse to use their business because they can't bother to update Google/Yelp/etc.

They usually do it if there's a permanent change in hours, though.

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Re:People think they're calling restaurants directly but Gru... by arn on Wednesday June 03, 2020 @01:58AM (#23400304)
I don't know about that. Not that it's easy to measure. But I feel that if I go to a restaurant and it's closed outside their normal hours inexplicably... I am definitely less likely to come back.
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