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Re:People think they're calling restaurants directly but Gru... by bentcorner on Tuesday June 02, 2020 @09:49PM (#23398821)
> The restaurants are barely trying to compete for customers.

That's a pretty broad brush you're using. All the restaurants in my area that I frequent don't need any help. I've ordered from them all over the phone or online through their website and haven't run into a problem that some SV 3rd party would have or could have solved. Any "improvements in experience" by yelp/grubhub is pure grift.

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